INTELITY®, a leading supplier of guest experience and staff management platforms for the hotel sector, announced a strategic alliance with Incode Technologies, a pioneer in identity verification and authentication for large international corporations. The integration partnership with Incode satisfies hotel requirements for complete ID verification and enables guest ID verification during the check-in stage through any INTELITY mobile app, whether single-property or brand-level, to further improve hotels’ operations encompassing a safe, secure, and reliable check-in workflow process.
Robert Stevenson, CEO of INTELITY, stated that the relationship with Incode “furthers our strong commitment to servicing our hotelier, residential, casino, and other customers with the most advanced guest experience platform available”.
Mobile check-in will be faster for hotel customers who need a more thorough identity check. Visitors are asked to confirm their identification before entering the property using the robust platform of Incode and the smartphone application INTELITY.
With the help of Incode, hotels can almost eliminate human mistake by automating the process of confirming the legitimacy of the supplied visitor ID. To make sure the hotel complies with any laws, the procedure might verify criteria upon check-in, such as age. As part of INTELITY’s effort to provide the sector a complete contactless workflow, Incode also offers an automatic digital ID generation for a guest’s profile to interact with the hotel property and process payment sources.
Ricardo Amper, Founder & CEO, Incode Technologies, said: “We’re excited to partner with INTELITY, the leader in guest-facing technologies, to reimagine the future of hospitality experiences. Skip the check-in line, seamlessly access experiences–all powered by an omni-channel identity layer that will be integrated into any INTELITY app. Together, we have created an experience that brings guests to their room and vacation faster than ever before. Our partnership will give the hotel staff what they need, where they need it, and the hotel guest the easability to enjoy their stay before they set foot in the door”.
Although the INTELITY platform has ID capture, Matthew Lynch, VP of Product Management at INTELITY, emphasised that a more thorough verification procedure is essential for customers. “Being the hospitality tech leader in mobile application platforms, we knew we only wanted to address this challenge with the leaders in identity verification and authentication. We quickly saw that Incode was the perfect partner”.
Stevenson further added: “At INTELITY, we know Incode offers the best of breed in verification solutions. This partnership is a natural and evident fit to service both of our customers. We are excited for the future of hospitality technology and thrilled to be sharing this news during the 50th HITEC trade show celebration. It truly is the best venue to announce this new partnership”.